Faqs

FAQs

  • What is Orbango?

    Orbango is an anytime, anywhere juice bar that you carry in your hand. It gives you the freshest lip-smacking juices whenever you feel like having them.

    Orbango is a fun way of consuming nature’s best produce- fresh fruits, without the hassles of making it on your own.

  • When do I consume Orbango?

    As one of the Orbango consumers put it “whenever I want to feel fresh”.

    Yes, anytime is Orbango time! Whether it’s the blistering heat outside or when you are having a good time with your friends or just after a workout. Go Orbango!

  • Why should I choose Orbango over everyone else?

    Choose fresh over everything else. Orbango will always give you the freshest juice at your complete convenience. Orbango is made from best quality fruits and processed in the most hygienic and scientific manner.

    Orbango menu is conceived by 5 star chefs and the final juices and blends are selected by taste panels after tasting several blends to give you that delicious taste

  • What is unique about the Orbango product?

    Freshly Squeeed Daily. With No Chemicals and Preservatives. 100% Pure Natural Juice. Conceived by chefs, and selected by taste panels, Orbango will be very appealing to your taste buds as well!

    Orbango menu is built on unique blends. The right mix of fruits giving a surreal taste!

  • How long does your juice last?

    Our juices last for more than 2 days provided the bottle is kept in a controlled temperature within 0-5 degrees centigrade. But we strongly encourage you to consume them as soon as you get. And order the next one as and when you want. Always check our expiry date on the bottle.

  • Why does the juice separate?

    Separation in juice occurs naturally, due to the varying densities of fruits. Moreso, since we do not add any artificial chemical or homogenisers. It’s a sign of naturalness. So simply shake & enjoy!

  • Is there a change in the taste of flavours of the juices from time to time?

    Fruit taste varies from fruit to fruit, batch to batch and from season to season. Since we do not alter or homogenise our fruits and process them fresh and naturally, there will be a slight taste variation from time to time. Unlike tetrapack juices, we do not add any artificial taste or fragrance to our juices.

  • After placing an order on the Orbango App, how long does the delivery take?

    We assure you our freshly squeezed Orbango juice will be delivered to your doorstep within 45 minutes of your placing an order.

  • What is the My Plan feature in the app all about?

    Unique to the Orbango App is the feature of “My Plan”. You can customize your plan of order by the day, hour, week or month as per your choice. And we will make sure the order reaches you on your date and time selected.

  • Can I cancel my order?

    Once you order, our delivery person is immediately on the way and hence cancelling the order will not be possible!

  • Can I return my Orbango Juice?

    Unless there is a problem in the product or if the order is wrongly delivered, it would be difficult to accept a return of the product.

  • How much does Orbango charge for delivery?

    Orbango does free-delivery for any order above Rs. 200/-

  • Where all do you deliver the juice?

    Whether you are at home or at work, we shall deliver the juice to you.

  • What are the delivery timings?

    Currently the time is between 11.30am to 11.30pm, but we intend to increase early morning time slots very soon .

  • How does Orbango ensure great quality and freshness?

    The entire juicing process is scientifically designed.

    Orbango chooses fresh fruits from the market on a daily basis. The input raw material is chosen and cleaned with utmost care.

    We have worked with leading food laboratories and technologists to devise the juicing process most suitable for our purpose. All environmental elements that can affect the juice quality and freshness are scientifically taken care of with lab like precision.

    The juices are processed with cold press machines. Cold press machines ensure maximum nutrients and shelf life. The entire process from cutting the fruit to bottling the juice is done in the shortest possible time. And the juices are transported under temperature control units so that they reach you in the freshest form.

  • How do I store Orbango juice?

    Orbango gives you complete convenience of ordering whenever you feel like. Hence, there is no need for you to store the juice. Orbango is an instant chilled consumption product. Should you still feel like stocking up the juice you can keep it for a period of 2 days under refrigeration between 0-5 degrees centigrade. Once opened kindly consume the juice immediately.

  • Why do you say Orbango is great value for money?

    Good quality fruits are expensive. Orbango uses premium fruits and ingredients and gives you pure juice with no dilution. Orbango follows stringent quality processes. But we consciously havent priced our product on a premium level. While the Orbango product is far superior to any other local juice, our prices come across as a pleasant surprise.

  • What form of payment do you accept?

    We give you the convenience of either Cash on Delivery or Online Payment.

  • Can I consume Orbango juices if I am pregnant?

    If you are pregnant or nursing, you should consult your doctor before choosing our products.

  • Can I drink Orbango if I am lactose intolerant?

    You can definitely have Orbango juices, apart from our shakes and Power Shot, as they contain milk as one of their main ingredients.

  • Can I drink your juice if I am a diabetic?

    If you are a diabetic, we would recommend you to consult your doctor or dietician before you decide which juice /shake you wish to consume.

    Please post your suggestions on orbango@orbangojuice.com


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